Privacy Policy

Roaming Spirit Retreats Ltd

Last updated: April 2026

Roaming Spirit Retreats is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you visit our website: www.roamingspiritretreats.co.uk.

1. Information We Collect

We may collect and process the following data:

  • Personal information: Name, email address, phone number, billing details
  • Booking information: Retreat selections, preferences, and payment details
  • Health information (if provided): Relevant details to ensure your safety during retreats
  • Technical data: IP address, browser type, and website usage (via cookies)
  • Travel Insurance Information As part of booking and attending our retreats, we may request details of your travel insurance provider and policy to ensure you are adequately covered during your trip. This information is collected:
  • To verify that appropriate travel insurance is in place
  • To assist in the event of an emergency or incident during the retreat
  • To support communication with relevant providers if necessary
  • We will only collect the minimum information required (such as insurer name and policy number) and will store this data securely. This information will not be shared with third parties unless required in an emergency or for legal reasons.

2. How We Use Your Information

We use your data to:

  • Process bookings and payments
  • Communicate with you about your retreat
  • Provide customer support
  • Ensure your health and safety during retreats
  • Send marketing emails (only if you opt in)
  • Improve our website and services

3. Payments

Payments are securely processed through Stripe. We do not store your full payment details. Deposits are taken at checkout to secure your booking, with any remaining balance collected prior to the retreat.

4. Sharing Your Data

We do not sell your personal data. We may share your information with:

  • Payment providers (e.g. Stripe)
  • Retreat venues and partners (only where necessary)
  • Service providers (e.g. email or booking systems)

All third parties are required to keep your data secure.

5. Data Retention

We retain your data only as long as necessary to:

  • Deliver our services
  • Comply with legal, tax, and regulatory requirements

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw marketing consent at any time

To exercise your rights, contact us at: [info@roamingspiritretreats.co.uk]

7. Cookies

Our website may use cookies to enhance your browsing experience and analyse traffic. You can control cookies through your browser settings.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Roaming Spirit Retreats Ltd
Email: info@roamingspiritretreats.co.uk
Website: www.roamingspiritretreats.co.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.